MECC Part 3
MECC Part 3
Last activity on October 22, 2024
Summaries
Help us to ensure we have clear communication can be used as a closure to then step into a change phase
Examples
Let me see if I understand so far…
Here is what I’ve heard. Tell me if I’ve missed anything.
So do you have an idea of what you would like to do?
Listen Here
Summarising conversations allows the person you are supporting to have an opportunity to correct you if you have misunderstood or misheard – gives you an opportunity to understand.
Summaries bring the conversation to a close and is a natural point where you would then be able to signpost if appropriate or ask what they may want to do next
This lesson is a preview